Products & Services
Calling Features : Call Trace

 


 

CALL TRACE

Call Trace allows you to automatically request a trace of an obscene, threatening or harassing call. After receiving such a call, you simply dial a special code to have the calling party's phone number printed at Ronan Telephone Company's central office.

Advantages:

  • Helps you put and end to harassing and offending calls.
  • Enhances your security and privacy.

To use CALL TRACE:

  1. Hang up after receiving the annoying call.
  2. Lift the receiver and listen for the tone.
  3. Press *57, then listen for the tone or announcement.

After requesting a Call Trace, you must notify the police department if you want the call investigated further. After notifying the police, please call out business office and tell us your phone number, the time of the call, and any other important information.

Important Details:

  • It is important that you activate Call Trace immediately after the offending call. If you delay taking action and receive a subsequent incoming call, Call Trace will not trace the correct number.
  • If a Call Waiting tone is received during a call that is to be trace, tracing will occur on the Call Waiting call rather than the original call.
  • Charges for Call Trace are on a per call or monthly basis.
    1. Per call: $5 with a $25 limit within one billing period, or
    2. Per month in a packaged rate.

For more information please call our Customer Service Representatives at 676-2751.

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Ronan Telephone Company
312 Main St SW Ronan MT, 59864
Phone (406)676-2751 Fax (406)676-8889